Before you start playing at Clubhouse Casino, it is important that you read and fully understand the Clubhouse Casino terms and conditions. These site rules form a binding user agreement between you and the operator and govern every aspect of your experience on club-housecasino.com — from account registration and deposits to bonus claims and withdrawals. The Clubhouse Casino general rules outlined in this document exist to protect both players and the platform, ensuring a fair, transparent and secure gaming environment for all Australian members.
Accepting the Clubhouse Casino Terms of Use
By creating an account or continuing to use club-housecasino.com, you agree to be legally bound by the Clubhouse Casino terms of use in their entirety. If you do not accept any part of these general terms, you must discontinue use of the site immediately. The casino reserves the right to update its casino policy at any time; updated T&Cs take effect as soon as they are published, and it is your responsibility to review them regularly. Continued use of the platform after any amendment constitutes acceptance of the revised terms of service.
Registration Terms and Account Eligibility
The following registration terms apply to all new members of Clubhouse Casino:
- Age requirement: You must be at least 18 years of age to register. The casino operates under a strict 18+ policy and reserves the right to carry out age verification checks at any time.
- One account per person: Under the Clubhouse Casino rules, each player is permitted to hold only one account. Duplicate accounts may be closed without notice and any winnings forfeited.
- Accurate information: All personal details provided during sign-up must be truthful and up to date. Submitting false information is a breach of the user agreement and may result in immediate account suspension.
- Geographic restrictions: Players from jurisdictions where online gambling is prohibited are not permitted to register. It is your responsibility to verify whether online casino gaming is legal in your location before creating an account.
- One account per device and household: Only one active account is allowed per household, IP address or shared device. Circumventing this rule violates Clubhouse Casino terms and conditions and may lead to account closure.
KYC Verification Procedure
As part of its commitment to responsible gambling and anti-money-laundering compliance, Clubhouse Casino requires all players to complete a Know Your Customer (KYC) procedure before processing their first withdrawal. This casino policy ensures the integrity of all financial transactions and protects members from identity fraud. Required documents may include:
- A government-issued photo ID (passport, driver's licence or national identity card)
- Proof of address dated within the last three months (utility bill, bank statement)
- Proof of payment method (front of card with middle digits obscured, or screenshot of e-wallet)
- Any additional documentation requested by the compliance team
Failure to provide the required documents within a reasonable timeframe may result in the suspension of withdrawal privileges or account closure under the Clubhouse Casino general rules. Document processing typically takes between 24 and 72 business hours.
Deposits and Withdrawals
Deposit Policy
The following withdrawal terms and deposit rules apply at Clubhouse Casino:
| Detail | Information |
|---|---|
| Minimum deposit | A$20 |
| Minimum withdrawal | A$30 |
| Maximum withdrawal per day | A$5,000 |
| Maximum withdrawal per week | A$15,000 |
| Maximum withdrawal per month | A$30,000 |
| Withdrawal processing time | 24–72 business hours |
Accepted payment methods at Clubhouse Casino include PayID, Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, Bitcoin, Ethereum, Litecoin and bank transfer. Under the casino rules, withdrawals must be made using the same method as the original deposit where possible. The operator reserves the right to request additional verification documents before approving any withdrawal request.
Withdrawal Terms
The Clubhouse Casino terms and conditions specify that all withdrawal requests are subject to the completion of KYC verification. Withdrawal terms also state that players who have claimed a bonus must fulfil the applicable wagering requirements before any withdrawal from a bonus balance is permitted. Withdrawals of winnings generated without an active bonus are generally processed more quickly. Clubhouse Casino will not be held liable for delays caused by third-party payment processors.
Bonus Terms and Wagering Requirements
All promotions at Clubhouse Casino are subject to bonus terms that must be read and accepted before claiming any offer. The platform's welcome package gives new Australian players up to A$500 plus 100 free spins across three deposits:
- 1st deposit: 100% match bonus up to A$200 + 50 free spins
- 2nd deposit: 50% match bonus up to A$150 + 30 free spins
- 3rd deposit: 75% match bonus up to A$150 + 20 free spins
The key Clubhouse Casino wagering requirements for all bonuses are:
- Wagering multiplier: 35x the bonus amount
- Eligible games: Certain games may contribute a reduced percentage towards wagering requirements or may be excluded entirely. Check the promotion page for full details.
- Expiry: Bonuses and any associated free spins must be used within the timeframe stated in the specific promotion's bonus terms. Unused bonuses expire automatically.
- Maximum bet: While an active bonus is in play, a maximum bet limit applies per spin or hand as defined in the relevant promotion's T&Cs.
- Bonus abuse: The Clubhouse Casino rules strictly prohibit bonus abuse. Any player found exploiting promotions — including low-risk wagering strategies that breach the spirit of the offer — may have their bonus, winnings and/or account suspended.
Free spin winnings are credited as bonus funds and are also subject to the wagering requirements stated above unless otherwise specified. These general terms apply to all bonuses unless a specific promotion states otherwise. Always read the individual promotion's bonus terms before claiming.
Gaming Rules and Fair Play
Clubhouse Casino offers more than 4,000 games from over 50 providers including Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger, Nolimit City and Relax Gaming. All games use a certified Random Number Generator (RNG) that has been independently tested and approved. The following casino rules apply to gameplay:
- Players must play for themselves only. Allowing third parties to play on your account is prohibited.
- Any attempt to manipulate game outcomes, exploit software bugs or use prohibited software (including bots and automated tools) is a serious violation of the Clubhouse Casino terms of use and may result in immediate account termination and forfeiture of balances.
- In the event of a technical failure during a game, the casino's records are considered definitive unless a demonstrable error can be proven.
- Progressive jackpot winnings and other large prizes may be paid in instalments at the casino's discretion as outlined in the site rules.
Prohibited Conduct
The following actions are strictly forbidden under the Clubhouse Casino terms and conditions:
- Creating more than one account (duplicate or shared accounts)
- Using VPN, proxy servers or any other technology to disguise your true geographic location
- Employing bots, automated software or artificial intelligence to play games or exploit bonuses
- Colluding with other players in table games or poker
- Engaging in any form of fraud, money laundering or other illegal activity
- Threatening, harassing or abusing members of the support team
- Exploiting technical glitches or errors in any game or the platform itself
Violations of these casino rules may result in immediate account suspension or permanent closure, forfeiture of all funds in the account (including winnings and pending withdrawals), and reporting to relevant authorities where required by law. Clubhouse Casino cooperates fully with law enforcement agencies and regulatory bodies in cases of suspected fraud or money laundering.
VIP Programme
Loyal players at Clubhouse Casino can take part in the five-tier VIP programme. As an established component of the Clubhouse Casino general rules for returning players, VIP membership is earned through consistent play and carries meaningful rewards:
| VIP Level | Cashback Rate |
|---|---|
| Bronze | 10% |
| Silver | 12% |
| Gold | 14% |
| Platinum | 17% |
| Diamond | 20% |
All VIP cashback and exclusive promotions are subject to the standard bonus terms and wagering requirements unless stated otherwise in the VIP programme's own documentation. Participation in the VIP scheme does not exempt players from any of the Clubhouse Casino terms of use.
Responsible Gambling Policy
Responsible gambling is a core part of the Clubhouse Casino casino policy. The platform provides Australian players with a comprehensive suite of self-management tools:
- Deposit limits: Set daily, weekly or monthly caps on how much you can deposit.
- Bet and loss limits: Restrict the amount you can wager or lose within a defined time period.
- Session limits: Control the duration of each gaming session.
- Cooling-off periods: Temporarily restrict account access for 24 hours, 48 hours, 7 days or 30 days.
- Self-exclusion: Exclude yourself from the platform for 6 months, 1 year, 5 years or permanently.
To activate any of these options, contact the support team via live chat or email at [email protected]. Under the Clubhouse Casino rules, self-exclusion requests are permanent once the selected period has elapsed unless the player actively requests reinstatement after the minimum exclusion period.
Security and Data Protection
Clubhouse Casino protects all personal and financial data using 256-bit SSL/TLS encryption. The platform complies with applicable data protection legislation and does not share personal information with unauthorised third parties. All KYC documents are stored securely and processed in accordance with the platform's privacy policy. These site rules regarding data protection form an integral part of the broader Clubhouse Casino terms of use.
Intellectual Property
All content on club-housecasino.com — including graphics, logos, game interfaces, software and written material — is the intellectual property of Clubhouse Casino or its licensors. Under the terms of service, players are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. Reproduction, distribution or commercial use of any platform content without prior written consent is strictly prohibited and constitutes a breach of the user agreement.
Governing Law and Dispute Resolution
Clubhouse Casino is operated by a company incorporated in Curaçao and holds a licence issued by the Government of Curaçao. These general terms are governed by the laws of Curaçao. In the event of a dispute, players are encouraged to contact the customer support team in the first instance:
- Live chat: Available 24/7 via the website
- Email: [email protected] (responses within 12 hours)
If a satisfactory resolution cannot be reached through direct contact, the matter may be escalated to the relevant regulatory authority under the Clubhouse Casino terms and conditions. All formal disputes are subject to the jurisdiction of the courts of Curaçao unless otherwise required by applicable consumer protection laws in your jurisdiction.
Limitation of Liability
To the fullest extent permitted by applicable law, Clubhouse Casino shall not be liable for any indirect, incidental, consequential or punitive damages arising from your use of the platform. This includes, but is not limited to, loss of winnings due to technical failures, interruptions to service or errors in game outcomes that are outside the casino's reasonable control. By accepting the Clubhouse Casino terms and conditions, you acknowledge and agree to this limitation as set out in the casino policy.
Account Closure
Clubhouse Casino reserves the right to suspend or permanently close any account at its discretion if a player is found to have breached the casino rules or general terms. Players may also request voluntary account closure by contacting [email protected]. Upon closure, any remaining real-money balance (excluding bonus funds that have not met the wagering requirements) will be returned to the player subject to verification requirements.
Changes to the Terms and Conditions
The Clubhouse Casino T&Cs may be revised at any time without prior notice. When material changes are made to the terms of service, Clubhouse Casino will endeavour to notify registered players via email or a prominent notice on the website. However, it remains each player's responsibility to periodically review the Clubhouse Casino terms and conditions to stay informed of any amendments. Continued use of the platform following an update constitutes your acceptance of the new site rules.
Frequently Asked Questions About Clubhouse Casino Terms
What are the main Clubhouse Casino wagering requirements?
The standard wagering requirements at Clubhouse Casino are 35x the bonus amount. This applies to the welcome package and most ongoing promotions. Always check the individual promotion's bonus terms for any variations.
Can I have more than one account at Clubhouse Casino?
No. The Clubhouse Casino rules strictly prohibit duplicate accounts. Only one account per player, household and IP address is permitted. Violations of this registration terms rule may result in all accounts being permanently closed.
How do I contact Clubhouse Casino about a terms dispute?
You can reach the team via live chat 24/7 or by emailing [email protected]. The support team aims to resolve all queries within 12 hours. For unresolved disputes, escalation to the Curaçao regulatory authority is available under the Clubhouse Casino terms and conditions.
What happens if I breach the casino rules?
Breaching any of the Clubhouse Casino general rules — including creating multiple accounts, using a VPN or engaging in bonus abuse — may result in immediate account suspension, the forfeiture of all bonus funds and winnings, and in serious cases, reporting to law enforcement authorities.
Are the terms and conditions the same for mobile players?
Yes. All Clubhouse Casino terms of use apply equally whether you are playing on a desktop, via the Android APK app or through the iOS Progressive Web App (PWA). The same casino policy governs all devices and access methods.
By playing at Clubhouse Casino, you confirm that you have read, understood and accepted these Clubhouse Casino terms and conditions in full. If you have any questions about the T&Cs, general terms or any aspect of the casino rules, the 24/7 support team is ready to assist you at any time. Play responsibly and enjoy the Clubhouse Casino experience.